Enterprise collaboration solutions are used by many companies operating in different verticals to manage and improve the flow of communications, knowledge sharing, and better peer interaction. By implementing enterprise collaboration solutions, companies can increase productivity of individual, teams, and departments; reduce time for decision making; real-time data sharing; and also have better communication with customers and vendors. Also, by using enterprise collaboration solutions, organizations can overcome geographical barriers, employees can work from anywhere, introduce the concept of Bring Your Own Device (BYOD), have operating system sharing across departments and vendors, and have a concept of zero mails in the organization. Other benefits of enterprise collaboration solutions include cost saving, better supply chain decision making, and customer loyalty by providing them with personalized solutions.
IBM is a major player in the enterprise collaboration solutions market; it provides a complete set of solutions under ‘Social Collaboration’. The portfolio includes products for unified communications, content management capabilities, and real-time communication services.The prominent vendors in the enterprise collaboration space include IBM, Cisco, Google, Microsoft, Jive Software, Citrix Opentext, Novell, VMware etc.
These players are rigorously building onto their product portfolio to provide more efficient solutions to the businesses. There have been some major acquisitions in the enterprise collaboration market such as on December 2013, Cisco acquired Collaborate.com to launch integrated collaboration software for mobile workforce. On August 2013, BMC Software acquired KineticGlue to enter into enterprise collaboration market. In December 2012, Adobe acquired Behance to increase socializing options on Adobe’s creative cloud. In June 2012, Microsoft acquired Yammer to offer social collaboration platform and integrate it with Office 365. In April 2012, Citrix System acquired Podio.
The enterprise collaboration solutions are finding major applications in the verticals, such as, Banking, Financial services and Insurance (BFSI), business services, and IT and telecom whereas, the manufacturing, retail and wholesale, healthcare, and government sectors show significant amount of growth in this market in the forecasted period.
The enterprise collaboration market is estimated to grow from $47.30 billion in 2014 to $70.61 billion in 2019, at a Compound Average Growth Rate (CAGR) of 8.3%, during the forecast period 2014-2019.
The major segments included in this report are the types of solutions, types of services, deployment type, users, and verticals. The solutions can be further divided into granular segments for better insights. The report also includes the forecast for the duration of 2014-2019, admitting its submarkets with respect to regions including North America (NA), Europe (EU), Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America (LA); verticals; and types of users. The data for various countries in these regions can also be customized and provided for analysis of market component and driving trend.
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