Biometrics as a Service in Healthcare Market: Trends, Growth Drivers, Opportunities, and Future Outlook (2023–2028)

The Biometrics as a Service in Healthcare Market is undergoing a significant transformation, emerging as a core enabler of secure digital health ecosystems. According to MarketsandMarkets™, the market was valued at USD 0.4 billion in 2023 and is projected to reach USD 1.1 billion by 2028, growing at a CAGR of 20.7%. This surge demonstrates the rising urgency for healthcare organizations to adopt advanced biometric solutions that enhance patient identification, secure medical records, and streamline healthcare operations.

In an era of increasing cyber threats, rapid digitalization, and the expansion of telehealth services, biometrics is no longer optional—it is essential for ensuring trust, security, and seamless access within modern healthcare systems.

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Why Biometrics as a Service is Transforming Healthcare

The integration of biometric data with advanced analytics and artificial intelligence (AI) is driving a paradigm shift in patient care. Biometric identifiers such as fingerprints, facial recognition, iris scans, and voice patterns are now being used to authenticate patients, verify providers, and secure sensitive medical information.

This powerful synergy of biometrics and AI supports:

  • Personalized medicine: enabling more tailored treatments.
  • Improved disease prediction: through advanced data modeling.
  • Enhanced security protocols: reducing identity theft, fraud, and data breaches.
  • Seamless remote healthcare: secure verification for telemedicine and digital care platforms.

As the healthcare industry moves deeper into digital transformation, biometric solutions provide the security, accuracy, and reliability that traditional authentication methods simply cannot match.

Market Growth Drivers

1. Strong Government Support for Biometric Adoption

Governments worldwide are increasingly promoting biometric technologies as part of modern, interoperable healthcare infrastructures. Policies supporting digital patient identity management, EHR integration, and health system interoperability are fueling rapid adoption.

2. Rising Need for Secure Healthcare Data Management

Healthcare data breaches are at an all-time high. Biometrics—unlike passwords or smartcards—are almost impossible to replicate, making them a powerful tool for:

  • Protecting electronic health records (EHRs)
  • Securing clinical workflows
  • Verifying provider identity
  • Preventing insurance fraud

3. Growing Telehealth and Remote Healthcare Ecosystems

As telemedicine expands globally, healthcare professionals and patients require fast, secure, and frictionless authentication. Biometric solutions ensure safe access to medical records, even outside hospital settings.

Key Market Segments and Insights

1. Software Leads the Market

The software segment holds the largest market share and is also the fastest-growing. This dominance is fueled by:

  • Advances in facial recognition
  • Touchless biometric systems
  • AI-enhanced authentication
  • Cloud-based biometric platforms

Software-driven biometrics deliver agility, scalability, and rapid updates—critical advantages in healthcare environments.

2. Multimodal Biometrics Take Center Stage

The multimodal segment, which combines two or more biometric identifiers (e.g., fingerprint + facial recognition), dominates due to its enhanced accuracy and security. Healthcare organizations increasingly rely on multimodal solutions to manage:

  • Pharmaceutical storage areas
  • Restricted access zones
  • High-risk operations
  • Critical resource management

Multimodal systems reduce false positives and strengthen identity verification in sensitive environments.

3. Fingerprint Solutions Retain High Adoption

Despite new biometric innovations, fingerprint-based systems remain highly preferred due to:

  • Low implementation cost
  • High reliability
  • Ease of use
  • Compatibility with legacy healthcare systems

Fingerprint biometrics offer a cost-effective entry point for healthcare organizations adopting security upgrades.

4. Medical Record and Data Center Security Dominates Applications

With the rise of digital records and increasing cyber threats, medical record and data center security is the leading application segment. Biometric authentication ensures that only authorized individuals can access sensitive patient information—whether onsite or remotely.

In the telehealth era, this secure access has become paramount.

5. Hospitals and Clinics Are the Largest End Users

Hospitals and clinics account for the highest adoption rate as they are primary custodians of sensitive patient data. Biometrics helps facilities comply with regulations like:

  • HIPAA (Health Insurance Portability and Accountability Act)
  • GDPR (General Data Protection Regulation)
  • National digital health guidelines

The growing need to prevent patient mismatches and enhance clinical accuracy further boosts adoption across these institutions.

Regional Analysis: North America Leads the Market

North America held the largest market share in 2022 and continues to dominate due to:

  • High digital healthcare adoption
  • Advanced infrastructure
  • Favorable regulatory environment
  • High telehealth usage
  • Growing aging population requiring accurate patient identity management

The U.S. healthcare system’s push toward interoperability and cloud-based healthcare models further accelerates biometric adoption.

Market Challenges and Restraints

Despite strong growth, the market faces key challenges:

1. High Implementation Costs

Advanced biometric systems—especially multimodal modalities—require significant investment in hardware, software, and integration.

2. Integration Complexity

Incorporating biometric solutions into existing EHR or hospital information systems (HIS) remains complex and time-consuming.

3. Ethical and Privacy Concerns

Issues around data consent, misuse of biometric data, and public skepticism influence adoption rates. As regulations tighten, vendors must adopt secure and transparent biometric data handling practices.

Key Market Players

Prominent companies driving innovation in the Biometrics as a Service in Healthcare market include:

  • NEC Corporation
  • Fujitsu Limited
  • Imprivata, Inc.
  • BIO-key International
  • Thales
  • HID Global (ASSA ABLOY)
  • Cognitec Systems
  • Hitachi
  • Idex Biometrics
  • Aware, Inc.
  • NICE Ltd.
  • Voice Biometrics Group
  • Imageware

These players are continuously enhancing product portfolios with AI-driven, cloud-based, and touchless biometric solutions.

Future Outlook

The Biometrics as a Service in Healthcare market is expected to grow rapidly as healthcare organizations increasingly prioritize:

  • Secure digital identity
  • Seamless patient onboarding
  • Fraud prevention
  • Remote care security
  • Personalized medicine

AI-integrated biometrics will play a pivotal role in strengthening healthcare security while improving patient experiences across clinical and remote settings.

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